How To Fix Tik Tok Musical.ly Errors – Step By Step Guide

I’m pretty sure that if you are using Tik Tok Musical.ly app then you are also facing the errors like loading, lip sync, login error’s, camera issues, etc. So, we are here with the step by step guide on how to fix Tik Tok Musical.ly Errors.

As you all know that Tik Tok Musical.ly is the most popular application for live broadcasting and video sharing. Using this application, you are able to create videos up to one minute. You can make videos with music or simple sound on which you can lip sync.

Fix Tik Tok Musical.ly Errors

Features of Tik Tok Musical.ly App:

  • You can watch large number of videos which are specifically chosen by you.
  • It can be counted as a source of entertainment having lot of content creators.
  • You can easily add up your favourite sounds to your self-made videos for free.
  • You can easily use the different type of face filters and emoji.
  • It allows you the feature of trimming, merging and duplicating your videos.

Follow These Steps To Fix Tik Tok Musical.ly Errors

Below is the list of all common errors related to Tik Tok Musical.ly App. So, you can just directly scroll over to the issue that you are facing right now.

Server Errors / Not Loading / App Not Working

Method 1: Clear Data and Cache of Tik Tok Musical.ly App

  • First of All, Go to “Settings”.
  • Now, Tap on the option “Apps/Manage Apps”.
  • Scroll down to find out the “Tik Tok” App > Storage > Clear Data and Cache.
  • Now, Again open the Tik Tok App and log in with your credentials. It’s Done.

Method 2: Just Reset App Preferences

  • Navigate to the “Settings” of your Android Device.
  • Now, Open Apps/Manage Apps.
  • Now, Tap on the “Menu” option (Available on the top right corner of your current screen).
  • Tap on “Reset App Preferences” and then “Reset Apps”.

Tik Tok Musical.ly Login Issues

Method 1: Type your username and password correctly

Suppose if your account name is @muser, then keep in mind that you have to type the username “muser” and then type your correct password.

Method 2: Clear Cache Of Google Play Services

Google Play Services stores the data of your device and also sync your data. It also helps in the proper functioning of your Android device.

  • Navigate to “Settings” > App Manager > Google Play Services > Tap on “Force stop” and then tap on “Clear Cache”.
  • Restart your Android Device.

Tip Tok Musical.ly Stopped / Force Closes / Not Responding

To fix this issue, you have to update the app and then restart your device. If the issue is not resolved after doing this, then you have to follow these instructions.

Method 1: Switch your Android user account

  • Pull down the notification bar of your device and tap on the User account to switch to the account of “Guest User”. You can also find this option in the Android settings.
  • Now, Download Tik Tok Musical.ly App.
  • Login using your credentials and check that app is working normally or not. If App is working normally, then any other App or the Device storage is the Culprit.

Method 2: Always keep free space on your Android device

There are lot of Apps which require free RAM and free space for proper functioning. And Tik Tok Musical.ly is one of those Apps. So while using Tik Tok Musical.ly, Keep in mind that no other heavy App is running in the background.

Tik Tok Musical.ly Network Issues

Method 1: Grant all permissions to the App

  • Go to “Settings”.
  • Tap on the option “Apps/Manage Apps”.
  • Head over to the “Tik Tok” App. Then tap on “Permissions” and Grant all permissions to the App.

Method 2: Delete the Cache of “Tik Tok” App

  • Go to “Settings”.
  • Tap on “Apps/Manage Apps”.
  • Tap on the “Tik Tok” App > Storage > Clear Cache.

Camera Lagging Issue

The best way to fix this lagging issue is to turn Off the modes like Beauty mode, etc. Just record your video with normal camera mode. You can add filters to your video after recording the video.

Conclusion

With the list of above-mentioned solutions, you can fix Tik Tok Musical.ly errors with ease. If you are facing any other type of error while using “Tik Tok” App, then just comment below. We are always here to assist you.

So, this guide was all about how to fix Tik Tok Musical.ly errors. If you want more such information related to fixes, then stay connected with us.

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178 Comments

      1. My video screen is pitch black. I can see the thumbnail but the video just goes pitch black. It’s doing that for all the videos I’m trying to watch.

        1. Hi Reet, I think it is a glitch and it can be fixed in the coming update. Make sure your application is updated.

      2. I have had issues with my account being temporarily suspended I have tried contacting them but they refused to do anything about it .

        1. You may not have followed their guidelines Aaron and they have suspended your account. Don’t wait for it, you can make a new account and gain your followers back. I know it is tough to grow it back again.

          1. I followed they’re guidelines I have tried to reach them for three months trying to get the account back up and running but they simply won’t answer any emails or anything . It won’t let me make an new account if I try to make a new account I still get the same error message my account has been temporarily suspended . yeah it’s going to be tough to reach 1,000 fans again when I just hit 1,000 fans before the account was temporarily suspended. do you know how long they Suspended people account ? I’ve tried to reach out to them numerous times but they do not reply .

    1. Hi I came back from school the other day and my account was temporarily suspended so please could you help me get it back it’s so annoying do u know how long it will take till it unsuspends and no I ain’t done nothing wrong please help me I miss Tik Tom

        1. My last activity was in December of last year around Christmas time , I haven’t been able to see anything . Yesterday I was able to see the For you page for a short time when I went to go make an new account it gets stuck on the Birthday selection and won’t let you continue to the next step of making an new account .

            1. Okay I”ll try that but it won’t work I know that for an Fact. I have an Iphone 7 plus . I’m able to see the For you page when I tried to make an Account it won’t let me do it I put my bday in but it won’t go to the next step.

            2. How Do you get them to reply to fixing the issues when you wait 3 months and they still don’t reply to your request to fixed the issues with your account ?

                1. I have used that email many times with no success at all , they did recently send out an Tweet on there Twitter Page with an Email and there was 3 different selections that you could Reply to them with but they never reply back to any of my emails .

    2. whenever i hit the follow button on tik tok and refresh it, it says i never asked to follow them in the first place. now i can’t follow anyone, even my friends!

      1. Like Instagram, TikTok may block users for sometimes if they do some activity more than usual and So, please wait for sometime, it will start working again.

    3. My friends can’t find my Tik Tok by searching my username in the search bar. However, my privacy settings have “allow others to find me” enabled, so I do not understand why this is going on.

  1. Hi! I was logged out of my tik tok account. When I tried to log in with my credentials it denied access so tried to reset my password through the email and number but it redirected me to my previous tiktok former musically accounts which i had created with same email and number. There is no sign of my original account. Even tried to log in with my instagram but again was logged in some random account. I’ve emailed tiktok authorities about the same. I need my account back. Please help.

      1. I can’t sign up for my TIL too acc I’ve never done it before first time downloading it but I can’t sign up btw I’m in iphone

          1. My speed of the music isn’t showing up when I try to record I trued resetting the app and turning off my phone… please help

        1. I’ve had issues with TikTok since December of last year my account has been Temporaily suspended since december I’ve tried to reach out to them but they ignore me and don’t want to provide any type of response to why my account is temprarily suspended , I’m unable to make a new account it won’t let me it keep telling me opps your account has been temporaily suspended . so if you get an email back from them consider yourself realy lucky because I’m still without answers . I have any Iphone 7 plus and I’ve tried to delete the app and reinstail it and do everything to get the app to work again but it simply won’t work . any suggests on how to fixed the issues I would greatly apperciate it .

  2. Sir how to fixed a problmes
    likes those vedios which are not shown in any hashtag which you use and also not shown on taht music what is this.. and vedios also not come in For You vedios pleas kindly help us

    1. Hi Irgran, Its an error in the working model of Tik Tok. Please talk to them and they’ll surely fix your issue. We can’t help you in fixing this issue. You can easily contact their support team through their website.

  3. Hi. I need help. My problem is
    I clicked to deactivate my account and now I want to recover it but I see that,, there is a little problem with the sever ”
    does anyone know what needs to be done?

    1. What’s your age? If it’s under 16, then you are not eligible to make an account. Just change your birth date while registering your account to solve this issue.

    1. Hi nahyanehsan, have you tried clearing the cache and data of your app? Also, make sure you are entering the credentials right. Let me know if it helps.

  4. My big issue is thay when trying to record duets and sometimes my own videos the timing is off (and not because I am unskilled). It will look like the timing is good and then when I publish it suddenly my part is unsynched by a second or so.

    1. Obviously, you are skilled, everybody can do something. Also, please tell me the device you are using? If this is an app problem then it will be fixed in coming update.

  5. In musically there was an option to slow down sound that I peak when I was recording and play in normal, now I can’t this… This is my problem only or tik tok doesn’t have this option?

    1. You can actually use the speed thing you just have to hit up in the right corner and were it says speed of tap it and then it will be speed on. Hope this was helpful!!

  6. Please help! First of all, the app won’t let my Apple Music download, and it also has stopped saving the videos to my pictures app. Help!!

  7. my original account is temporarily suspended and I don’t know how long. But the problem I have is tik tok app isn’t letting me make anouther account fro some odd reason, it always says tmeporarily suspended like bro wtf this bs

      1. I am unable to delete a video on my tiktok account whenever i am trying to do it is showing that video is under review ….how do i delete that video please help

  8. Tiktok keeps telling me I’m following too fast, and won’t let me follow other people now, I’ve heard that tiktok will ban an account that has this problem, any idea how to fix this?

    1. Hi Anna, When you follow people too fast, Tiktok will block you for sometime from following other people. After sometime or a day, you can be able to follow the people again.

      1. How do you know how long you will be blocked and can you really get banned if you follow too fast? How fast can you follow people without being blocked or banned and if I get banned is it permanent? Sorry for the 20 questions. I can’t find the info anywhere.

    1. Hi Luna, there might be some server issue, make sure the internet is working. This happens when there is server issue generally. Either it has to be at Tik tok’s end or Instagram. Try again after sometime.

  9. I have 1500K fans and was able to go live last week…now when I hit the + sign there is no LIVE option? Anyone else have this happen? How do I get it back?

      1. Live feature is in beta testing on Tik Tok app. And it’s only available on some random accounts for testing purpose. I have seen one person account who can go live with even less than 1000 fans.

  10. Since the update, when I comment on my videos or other people’s videos it doesn’t always show up. I can see it but other people can’t..and it doesn’t show my comment on the comment number counter. If I tag someone it usually works, but I don’t always need to tag someone in my comment. I’ve tried closing and reopening the app and commenting again, but it still doesn’t always work. I have an Xperia Xa2 android.

  11. UPDATED QUESTION: Since the update, when I comment on my videos or other people’s videos it doesn’t always show up. I can see it but other people can’t..and it doesn’t show my comment on the comment number counter. If I tag someone it usually works, but I don’t always need to tag someone in my comment. I’ve tried closing and reopening the app and commenting again, but it still doesn’t always work. I have an Xperia Xa2 android.
    Also, I can’t always see comments from other people who comment on my videos. I get a notification for it, but it doesn’t show up in the actual comments. Sometimes I’ll see a comment but it will dissappear the next time I open the comment section. It will sometimes reappear later. This is so frustrating! I also wish the comment section had a sorting option since scrolling through hundreds of comments to find one you need to respond to can be really tedious! Anyway, is there anything I can do to fix this ony end!? Or is it just a Tiktok glitch?

    1. Hi Sommer, the last line of your comment is the answer. Not every app is perfect, it seems like the app issue and the next update might fix it too. Sometimes it happens even with my Instagram, this comment problem is very similar but when I click on ‘Newest comments’, it shows me all comments perfectly. This is just a glitch, check if there is any update available or not. If you were comfortable with previous version of Tik Tok switch to that until the new version is available with fixes.

            1. Live feature is in beta testing on Tik Tok app. And it’s only available on some random accounts for testing purpose. I have seen one person account who can go live with even less than 1000 fans.

  12. I have not been able to like anyone’s videos for a few weeks now and it’s driving me crazy! I have sent so many messages through the report a problem option but I’m still unable to like videos. How do I resolve this issue? I use an iPad.

    1. Have you tried all the steps that i have mentioned in this article? If your answer is “Yes”, and you are still getting this problem, then you have to contact their support team via this mail id: feedback@tiktok.com

    1. Its an glitch in the working model of Tik Tok. Please talk to the Tik Tok support team and they’ll surely fix your issue. We can’t help you in fixing this issue. You can easily contact their support team via this mail id: feedback@tiktok.com.

  13. my problem is am getting notification as increasing the likes and followers number but in my profile its not updating as per notification,and the number of followers are decreasing.when I was registering my complaint first I was having 80.k fans now I am sending you the screenshot it got decreased as 77 K.This complaint was started since 2 weeks, I was about to get 2M likes and 100k above fans but still in my profile its not updated… Pls hlp meeeee🙏🙏🙏

    1. It’s an error in the working model of Tik Tok. Please try to contact their support team via this mail id feedback@tiktok.com. You’ll surely get a response from their side and you’ll be able to fix that issue.

    1. Please check if you are getting this problem in only tik tok app or in any other apps as well? If you are getting this problem in other apps as well. Then, the camera module or something else may have failed.

  14. I have this problem since almost a week and i can’t find anything about it on the internet. The problem is that my camera only on tiktok is very overexposed. You can only see my brows the lighting is too bright. But on snapchat or camera itself it works fine so it has something to do with tiktok. Focussing or clicking the screen doesn’t effect a thing. And well i have a lot of followers on tik tok so i really want to create again soon. Thank you

    1. Its an glitch in the working model of Tik Tok. Please talk to the Tik Tok support team and they’ll surely fix your issue. We can’t help you in fixing this issue. You can easily contact their support team via this mail id: feedback@tiktok.com.

  15. Hi. My daughter has a quite popular account and had a hit video that got over 100.000 likes. From one day to the other her account just died. Nothing happened. Now, after a month, we have realized her videoes are no longer showing under the hashtags she put on them. She can see her videoes under the hashtags herself but no one else can. She’s even gone from the hashtags she was leading! What might have happened? Any insight would be appreciated!

    1. Its an glitch in the working model of Tik Tok. Please talk to them and they’ll surely fix your issue. We can’t help you in fixing this issue. You can easily contact their support team via this mail id: feedback@tiktok.com.

    1. Which device you are using? And what are the specifications of your device? Basically i want to know about RAM and Processor that is running on your device?

  16. I’m using Redmi not mobile, I have installed and login but unable to load single video or music clip and it is connected to internet

    1. Please check your username. If your username is not same as the one that you have selected while making your account. Then, by mistake you have created 2 accounts on Tik Tok. If this is the case, then you have to contact them via this mail id: feedback@tiktok.com and you have to explain them what’s happening with you. You will surely get a reponse from their side.

  17. i’m using moto e4 i’m uploading video in tiktok the videos is downloaded automatically …so how to controll this problem

    1. Its an glitch in the working model of Tik Tok. Please talk to them and they’ll surely fix your issue. We can’t help you in fixing this issue. You can easily contact their support team via this mail id: feedback@tiktok.com.

  18. I’m using Redmi note pro mobile, I have installed the tik tok and login, but unable to load single video or music clip and it is connected to internet. can any one tell what is the issue ?

    1. Please check your username. If your username is not same as the one that you have selected while making your account. Then, by mistake you have created 2 accounts on Tik Tok. If this is the case, then you have to contact them via this mail id: feedback@tiktok.com and you have to explain them what’s happening with you. You will surely get a reponse from their side.

    1. Its an error in the working model of Tik Tok. Please talk to them and they’ll surely fix your issue. We can’t help you in fixing this issue. You can easily contact their support team via this mail id: feedback@tiktok.com.

  19. Hi I’m using the tiktok app and it keeps crashing and I’ve done everything restarted my device deleted then reinstalled it no matter what I do nothing helps plz help me it’s my favorite app and btw I’m using an Amazon fire 8hd tablet

  20. I click on the app and it loads…. Then won’t let me in and goes back to homescreen . HOW DO I FIX IT! All of this is like “on your Android device” what if I don’t have one!? I cannot deal with all these crashes. Btw I’m on an Amazon fire tablet 7

    1. Have you tried all the steps that i have mentioned in this article? If your answer is “Yes”, and you are still getting this problem, then you have to contact their support team via this mail id: feedback@tiktok.com

    1. Live feature is in beta testing on Tik Tok app. And it’s only available on some random accounts for testing purpose. I have seen one person account who can go live with even less than 1000 fans.

  21. Today when I tried to make a video I couldn’t find my sounds menu… Only online sounds are available. The sounds from my phone memory is not available. Yesterday morning it was available I remember. Today all of a sudden the my sound menu has disappeared. I checked storage grant for Tiktok in settings. It is on itself… What else might be the issue

  22. Hiiii, um whenever I make a tiktok video it always says “processing video ” but recently it has been processing the video for ages and won’t stop and its so frustrating. What can I do

  23. When I search my name in the search boz my user name is not in the list I tried to report this problem so many times but nothing happened please help me out

  24. Before, it lets me go live like two months ago but now it won’t let me. I have 1.2k fans and 8k likes I already send them a mail but still nothing.

  25. HI! I have some questions regarding the app. Why can’t I use some of the Tiktok effects? For Example, I click the certain effect on video and a message “No Content” pops up. Hope you can help me. Thanks!

  26. I’m having trouble following and being followed. My daughter and I have tried several times, ‘okayed’ each other several times, then things disappear like we didn’t do anything.

  27. I follow my children so thay I can see what they are posting. For some reason, my account keeps unfollowing my one daughter. I request to follow, she accepts, I can see her acct but if I go off her profile, it unfollows her again. And then I request again and it all starts all over again.

  28. Every time I try to send a follow request to my friend, it cancells the request the second I leave their account. Any help?

  29. i had two accounts i just deleted one and made a new one. my new one won’t take my number, it say your number has been used! i don’t know what to do!!!!!!! please help me

  30. So I Don’t know what it is called but when you’re going to record a take time and it has the different options as in fast slow and stuff like that that car is gone every time I go to record a video I don’t know what to do

  31. hello as i was tring to login but i wasnt able to login when ever i type username and password the this message popup ” there is a small problem with the server, fixing it now” but it’s showing past 3-4 days i tired many times but it wont wornk. then i try to change password by moblie number while typing new password and clicking on done again one message popup “reset password failed by phone ” i tried using email facebook instagram but it create new account . kindly help me if you can

  32. Hi
    This is vinoth from india and here I am unable to play videos when I connected to my wifi since last 2 days.
    But if I connect to my mobile data, it’s working fine. Actually I don’t have any issue with my wifi and it’s working fine. Pls help me.

  33. My tiktok video was sent to drafts…now I am trying to post it from there but it doesn’t want to post…(can’t redo the video…)…please help!!

  34. Hi. I am trying to request a friend, and she is not receiving my requests. When I go to another page and then back again, it prompts me to request her again, as if the request never happened. I have tried her from my account as well as my daughter’s, and the same thing keeps happening. I am able to successfully request other friends. Any ideas?

  35. Help – I need some assistance – my daughter can no longer get her account… when we try to log in it says the account doesn’t exist anymore??? When we find a video with her account tagged in it and we click on it, it goes to a private account w/a new name….please help>>>> how do we get it back? no one has her password and no one has ever used her device

  36. Helpppppp ME
    helllo

    my tik tok error my drafts video

    previous video has not been pulished please try again

    help
    help
    please my important videos

  37. Helpppppp ME
    helllo

    my tik tok error my drafts video

    previous video has not been pulished please try again

    help
    help
    please my important videos

  38. Hey last day i made a duet on a sound n saved it to draft but today ehen i opened the sound was disappeared i. e its blank only acting was showing . How can i give the sound to that duet?

  39. I have NO audio on my sound bar when I try to duet or do reactions. Tiktok replied twice asking for screenshots and videos, then after I sent them the videos they stopped replying. I only get sound on duets when I hold down the red button. Sound is fine on my own videos, but I can’t duet or react with transitions, etc. It’s been going on for over a month. I have cleared my cache, I have the most recent updated version of the app, I’ve logged out/in multiple times, updated, tried using the new beta test version. My phone has tons of space. No error messages, (they asked about that twice). Nothing helps. It’s just a gray bar with no sound when I move it back and forth. It came back twice for a few minutes and then quickly reverted to no duet audio. I’m on an IPhone X.
    dow_jessica@yahoo.com
    Help!!!

  40. Every time I try to make a TikTok and I hit the button to record it doesn’t go and it just says error has occured pls try again later

  41. hey, i used my number on the message thing and it said i have used my number and everybody else that i used do you know what to do ???

  42. Hi… Why my fans list has reduced from 27k to just 237…which makes me not interested to do any videos…can u sort out this issues pls…

  43. Today i posted a video.i got 500 likes in 1 hour after that i can’t getting likes.Then i look another phone in my account i can’t see that video it has been deleted.but in my account that video is not deleted.other people can’t see my video .pls help me

  44. Hey so when I go to record and hit the button it will say it’s recording but when I let go the bar ate the top is empty and it says to record hold down button.

  45. Your tapping too fast take a break .that’s the error and I am unable to like any post now .so how do I fix it ????

  46. All of my videos that I’ve made won’t show up and it won’t let me see what the people who I’m following have uploaded and it won’t show pfp, amount of likes, amount of followers and the people I’ve followed…. How do I fix thissss?

  47. Hello.. I get comments notifications but then on the video I don’t see the comments …. I have submitted comments loading problem but didn’t get any response. Kindly help

    1. This is just not on TikTok even on my Instagram, it’s the same. Now, after updating so many times, this glitch is resolved. So we can just hope that TikTok fix it soon. Kindly, stay updated with the version of App as well as OS in your device.

  48. Tictok isn’t letting me like videos it says slow down your clicking too fast then I tried clicking slow and the same problem happened what am I supposed to do??

  49. Video is missing from the list and suddenly the views and likes stops for that video..it will be there on our account but it is missing from the audio list

    1. It’s an error in the working model of Tik Tok. Please talk to them and they’ll surely fix your issue. We can’t help you in fixing this issue. You can easily contact their support team via this mail id: feedback@tiktok.com.

    1. Hi Jay …They’ll reply to your mail in 48 hours. If you are not getting reply in response, then try to explain your problem again via new mail.

  50. My account username is @shyamgopaljayaswal
    My account is been temprorary suspended plz i m not able to go live again plz help me to go live again its showing ur account is been suspended plz help to resolve my problem

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